Payment Policy

Welcome to  Lucian Brooks Limited. Our goal is to provide you with a payment experience that is simple, secure, and transparent. Below, you’ll find details about accepted payment methods, processing times, security practices, and how to handle any issues that may arise.

Accepted Payment Methods

We offer multiple safe and convenient payment options, all processed in U.S. dollars, encrypted, and handled through trusted providers:

  • Mastercard – Pay securely with your Mastercard debit or credit card.

    • Processing time: Immediate

    • Extra fees: None

  • American Express – Fast and reliable for American Express users.

    • Processing time: Immediate

    • Extra fees: None

  • Visa – Widely used and reliable.

    • Processing time: Immediate

    • Extra fees: None

  • Apple Pay – Quick and contactless for Apple users. Card details remain private.

    • Processing time: Immediate

    • Extra fees: None

  • Google Pay – Secure and fast, with buyer and seller protection.

    • Processing time: Immediate

    • Extra fees: None

  • PayPal – Trusted and secure with buyer and seller protection.

    • Processing time: Immediate

    • Extra fees: None

Payment Processing & Confirmation

  • Payments are processed instantly at checkout.

  • Once authorized, you’ll receive an order confirmation email.

  • Your order will then be prepared and dispatched according to our Shipping Policy.

Transaction Security

  • All payments are secured with SSL (Secure Socket Layer) encryption, ensuring your personal and financial details remain protected.

  • We work exclusively with certified providers through Shopify Payments, which comply with strict international security standards.

  • We do not store card information—this is managed directly by Shopify Payments and its authorized partners.

Taxes & Fees

  • All listed prices include applicable U.S. sales tax.

  • There are no hidden charges or unexpected transaction fees.

  • The total displayed at checkout is the final amount you’ll pay.

Payment Issues

If you experience problems such as a declined card, failed transaction, or missing confirmation, please contact our support team immediately at support@lucianbrooks.com. We’ll work quickly to resolve the issue so your order can be completed without delay.

Company Details

Company Name:  Lucian Brooks Limited
Registered Address: 447 Broadway, New York, NY 10013, United States
Email: support@lucianbrooks.com